We should briefly address ticket reselling. As music fans ourselves, we feel very strongly that scalping violates the democratic nature of the music we are trying to create and share. We tried our very best to make it as equitable and accessible for everyone, but there is no perfect solution to make sure fans get the tickets and scalpers do not. Short of cloning Sufjan and Cryptacize (Rafter – who moonlights as a geneticist – is working on this), we could not think of a better way to handle ticket sales.
Anyone who purchased multiple tickets (as in more than 2) – even with multiple credit cards – will not be granted entry. The venues have explicit instructions not to honor any of their purchased tickets, nor will the venues give refunds. That these are smaller venues means that they are able to filter multiple buyers more carefully, or recognize someone that has left the venue and is trying to re-enter a second time.
Plain and simple: resold tickets will not be honored. We can’t prevent this 100%, but checking for ID and preventing re-entry will help. If you purchase a ticket from a scalper you will probably have to stand in line with them to the venue. That might be kind of awkward. This will be especially true if you paid them beforehand, and then are ultimately denied entry; thus, it’s best you just don’t buy from another ticketholder.
Finally, we are sorry to the fans who did not get tickets. We, Sufjan, and Cryptacize are so honored by the enthusiasm about this tour, but clearly there are more fans than there are seats. We will make it up to you by continuing to put out music that we love and care for, and hope that you continue to support our artists as you have.
